Last updated: October 21, 2025
We take your privacy seriously. This document explains how we collect, use, and protect your information when you work with us or visit our site.
Here's the honest truth about what we do with your info. We're not selling it, we're not hoarding it, and we're definitely not doing anything sketchy with it. Running an architecture firm means we collect some data - it's just part of doing business properly - but we keep things straightforward and transparent.
When you reach out to us or hire us for a project, we're gonna need some basic stuff to get the job done right:
We're using your info to do the actual work you're hiring us for. That means:
We don't sell your data. Period. But sometimes we gotta share certain info to get your project done:
Engineers, contractors, consultants - the folks who help bring designs to life. They only get what's relevant to their part of the job.
Building departments, zoning boards - the permit people. They need certain info to approve projects. It's just how the system works.
Cloud storage, email services, payment processors - the tech that keeps our office running. We pick providers who take security seriously.
If we're legally required to disclose something (court orders, regulatory stuff), we'll comply. But we'll let you know unless we're prohibited from doing so.
We've got reasonable security measures in place - encrypted connections, secure servers, access controls. Our team's trained on data protection, and we're not leaving files lying around. That said, no system's 100% bulletproof, and we can't guarantee absolute security (anyone who does is lying). But we're doing our due diligence to protect your stuff.
We keep project files and related info for as long as legally required - usually around 7 years after project completion here in Canada. This protects both of us if questions come up down the road about design decisions, permits, or warranties. After that period, we securely delete or anonymize the data unless there's a legitimate reason to keep it longer.
You've got rights when it comes to your personal info. Here's what you can do:
Just shoot us an email at info@emberfallrealm.info and we'll help you out.
Our website uses cookies - those little files that remember you've been here before. We use them for basic stuff like keeping you logged in and understanding which pages people actually look at. You can disable cookies in your browser settings, though some parts of the site might not work as smoothly. We're not using cookies to build some creepy profile of you - just trying to make the site work better.
Sometimes we link to other websites - suppliers, building product manufacturers, inspiration galleries. Once you click through to someone else's site, you're dealing with their privacy policies, not ours. We try to only link to reputable sites, but we can't control what they do with your data.
We might update this policy occasionally - usually when laws change or we adjust how we operate. When we make significant changes, we'll let active clients know directly and update the date at the top of this page. It's worth checking back every now and then if you're curious.
Our services aren't directed at anyone under 18, and we don't knowingly collect information from minors. If you're a parent and think we've somehow collected data from your kid, let us know and we'll delete it ASAP.
If something in this policy doesn't make sense, or you've got concerns about how we're handling your info, just reach out. We're happy to talk through it.
Email us:
info@emberfallrealm.infoCall us:
(604) 555-0147Visit us:
1425 West Georgia Street, Vancouver, BC V6G 3Z1
This privacy policy is governed by Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act). If you've got complaints about how we handle your data that we can't resolve directly, you can contact the Office of the Privacy Commissioner of Canada.